The Website Triad
Thursday, May 5th, 2011Who is the first person you call when you need a website? It should be a technical communicator. Often described as a web content developer or web writer, a technical communicator with knowledge of the important disciplines of web usability and user advocacy will save you thousands of dollars when building or enhancing your web [...]
Pretty but Useless
Thursday, June 12th, 2008Usually when companies need web sites designed, they call a designer. It’s no wonder — they are thinking about the look of the site and how it will represent them and their brand. But more important than the look and feel is the site’s usability — does it allow the visitor to accomplish what they [...]

