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    September 2010
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    • Writing

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    My Writers

    Friday, August 6th, 2010

    I teach technical communication at Seneca College here in Toronto. I am also the co-ordinator of the 1-year post graduate technical communication program, so I see these particular students for more than a full year. They are “mine”.
    They often contact me before they apply to the program so that they [...]

    If the User Can’t Find It…

    Friday, May 22nd, 2009

    … it’s not there.
    One of the many roles of the technical communicator is to assist developers and designers with making products, websites, and interfaces easy to use. Users who have to search for the functions they need get frustrated, and conclude that the product or website is difficult to use. Consequently, they are less likely [...]

    Ideal Second Career

    Tuesday, March 10th, 2009

    Changes in the economy often mean unexpected layoffs and situations that prompt one to think of a career change. Technical communication is a profession that allows you to leverage your prior background and training into a new career.
    No matter what industry you worked in, you can take those skills and reapply them in a new [...]

    Building Bridges

    Thursday, July 3rd, 2008

    Technical communicators are always building bridges — between technology and its users, between content and design, and between groups or individuals so that the flow of information can be smooth and easy. In that way, we are always making connections. We connect people with the information they need to solve a problem, perform a task [...]

    Gadget Junkie Heaven

    Monday, June 16th, 2008

    If you were the kid who took all her toys apart to see how they worked…
    If you love to browse the tools, products, and gadgets in every Big Box store you see…
    If your version of the ideal present is something that whirrs, clicks, or runs on electricity…
    If you’re an inveterate tinkerer…

    …You might be a Technical [...]

    We Speak Geek

    Sunday, June 15th, 2008

    Technical communicators are the people to call when you have complex technical information that needs to be communicated to people who are non-technical. We are also the people to call when the information is dense and hard to understand, even if it isn’t particularly technical (think government policies). Our skills lie in figuring out the [...]

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