Usability
Why You Need a Technical Communicator
Sunday, July 11th, 2010Every company should have at least one technical communicator. A technical communicator (technical writer) is a valuable addition to the team in any organization, especially one in the scientific, medical, or high tech industry.
Technical communicators:
Facilitate communication
Translate technical language into plain language
Document processes and procedures
Communicate technical & scientific developments to a lay audience
Help turn information into [...]
FSOSS 2009 & Documentation
Saturday, October 31st, 2009Concluding Open Source week in Toronto, Seneca held its annual Free Software and Open Source Symposium (FSOSS) yesterday. I was privileged to have the opportunity to speak about documentation for open source projects.
What is truly exciting about open source development is the collaborative and community aspect of it. I love the synergy of keen minds [...]
If the User Can’t Find It…
Friday, May 22nd, 2009… it’s not there.
One of the many roles of the technical communicator is to assist developers and designers with making products, websites, and interfaces easy to use. Users who have to search for the functions they need get frustrated, and conclude that the product or website is difficult to use. Consequently, they are less likely [...]
