Category Archives: Management

Got Problems? Get Tech Comm!

Website problems of Healthcare.gov could have been greatly reduced with technical communicators on the job Like most Chief Executives, President Barack Obama could have saved himself a  whole lot of trouble if he had hired a technical communicator. Healthcare.gov became … Continue reading

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The Website Triad

Who is the first person you call when you need a website? It should be a technical communicator. Often described as a web content developer or web writer, a technical communicator with knowledge of the important disciplines of web usability … Continue reading

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What You Can Do as a Technical Communicator

Listen to the podcast, download the handout, and review the PowerPoint given by Beth Agnew at the STC Career Day, Sep 25, 2010. In this presentation, Beth talks about the many roles technical communicators can fill, the types of work … Continue reading

Posted in Careers, College, Management, Seneca, STC, Tech Comm | 1 Comment

No One Is Immune to Usability Problems

No matter how much an organization wants to build good usability into its products and services, sometimes things get overlooked. Often it’s the little details that people don’t think of that cause the biggest problems and cost the most to … Continue reading

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Why You Need a Technical Communicator

Every company should have at least one technical communicator. A technical communicator (technical writer) is a valuable addition to the team in any organization, especially one in the scientific, medical, or high tech industry. Technical communicators: Facilitate communication Translate technical … Continue reading

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Seeing the Big Picture

High tech companies have a lot of moving parts. There are numerous projects on the go, multiple teams at work, different divisions to oversee company operations, and the need to continually keep one eye on what’s going on outside the … Continue reading

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Dependencies: The Bane of Efficiency

Students in the Technical Communication program learn how to manage their documentation projects. I’m fond of drawing the parallel between the Software (or Product) Development Life Cycle and the Document Development Life Cycle. They both have the same phases. The … Continue reading

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