STC Toronto Event: A New Approach to Resume Writing to Beat HR Robots Tuesday, April 11, 2017

FREE for current Tech Comm students. RSVP to Vic Bhai.

Shared from STC Toronto:

Pamela Paterson

Pamela Paterson

Do you know how to beat the HR robot and get your resume noticed by a human being? If  you apply for jobs online, you need to know how to beat Applicant Tracking Systems (ATSs) with an online resume and effective personal branding.  In this highly informative seminar with bestselling author Pamela Paterson, you will learn how to get your resume in top shape so that it stands out amongst the crowd.

Many qualified candidates go unnoticed by HR because they have not learned how to get filtered and top-ranked in HR systems. In fact, HR may never know they applied, because their resume is either deleted automatically by the system or ranked so low in the candidate pile it doesn’t appear in an HR search.

It is no longer enough that you have the right qualifications based on an impressive work history. In the online job hunt, to get noticed by HR, you need to understand how ATSs work. In this seminar, you will be shown the top ways in which these systems filter and rank candidates, and what you can do to beat the system.

Join us on the second floor of The Wallace Gastropub (steps away from Davisville Station).
WHEN:  April 11, 2017,  6:30 pm to 9:00 pm

In this seminar, you will learn how to:

  • Deconstruct a job posting for the important elements needed to beat HR robots

  • Separate the critical words from the “fluff” in job postings and company collateral

  • Identify issues with your resume that are barriers to getting top-ranked

  • Position your skills and qualifications to best present your candidacy

  • Incorporate personal branding in your resume to best position your skills

Speaker Bio

Pamela Paterson is author of the bestselling book Get the Job: Optimize Your Resume for the Online Job Search, gained an insider’s edge into how online job systems work when she was part of a team that implemented an applicant tracking system for a national company. She has taught about the art and science of creating effective resumes for over 15 years at workshops, colleges, and conferences.

Pamela is a long-time mentor, resume coach, college instructor, and supporter of people who strive for positive change in their lives. She serves on the Board of Directors for the SIPO Foundation, a charity dedicated to empowering youth personally and professionally. Pamela also leads resume and career workshops for the SIPO Foundation.

Pamela works to help individuals boost their career trajectory and reach their full professional potential.  In live presentations and in her book, she lays out a strategic, step-by-step approach to beating online job systems and building laser-sharp resumes that hits home with online hiring professionals. She claims a 90% success rate in helping her clients find jobs through her unique, scientific approach to resume writing.

“After meeting with Pamela and revising my resume, I immediately posted the new version… and literally within 3 hours I received two calls from recruiters about appropriate opportunities. The next day was spent fielding responses from more than 12 recruiters for more than 15 positions—all of which were relevant to my skill set! Within 2 weeks I had interviews, and within 3 weeks was offered a position that was perfect for me. I received unsolicited comments from both interviewers and recruiters as to the professionalism of my newly revised resume, and how impressive it was. I credit Pamela for her insight into what works, what doesn’t, and what is needed to create a winning and effective resume.”

—Patti Cruickshank, Technical Writer 

FREE for currently-enrolled Tech Comm students (proof of enrollment must be shown). TechComm students should contact STC Toronto president, Vic Bhai, to RSVP.

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Seneca Becomes CPTC Accredited Training Organization

Seneca College has been approved as the first Accredited Training Organization for Certified Professional Technical Communicators (CPTC). We can now offer Foundation level training and the certification exam to students and working professionals.

For more information on Certification, and upcoming training sessions, contact Beth Agnew.

 

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Got Problems? Get Tech Comm!

Website problems of Healthcare.gov could have been greatly reduced with technical communicators on the job

Like most Chief Executives, President Barack Obama could have saved himself a  whole lot of trouble if he had hired a technical communicator. Healthcare.gov became a public relations nightmare for his administration due to problems with enrollment and numerous user errors as millions of people tried to sign up for government health care subsidies.

Those are precisely the kinds of problems technical communicators are trained to solve. Technical communicators are advocates for the user. They carry out extensive user testing of products and websites, and contribute to a better user experience on every project. Having such practitioners involved in development of the Healthcare.gov site would have greatly reduced the number of user errors, and made the entire process smoother.

David Auerbach writing on Slate.com notes that large scale projects with multiple contractors working in isolation are not only going to miss problems, they often create them. Remember the carbon dioxide scrubber mismatch on Apollo 13?

Technical communicators concern themselves as much with the big picture as the technical details, so they would have ensured those groups communicated with each other, or at least shared information. It’s a technical communicator’s role to think each project through from beginning to end, especially from the user’s perspective — and then ask the questions that need to be answered to enhance the user experience and support user performance.

Apart from the obvious problem of heavy load, which should have been anticipated by the server administrators, Healthcare.gov subjected users to confusing navigation, meaningless error messages, a broken sign-up process, and information privacy issues.

Executives from CGI Federal, which handled most of the project, claimed testing began too late and the website rollout was premature. Technical communicators, while handling the documentation tasks related to web content and product development, begin user testing as soon as they can get their hands on a stable working version. Consequently, errors are found during early stages of development, allowing bug fixes to be made quickly and inexpensively as the product is being worked on, instead of after delivery when errors are not only embarrassing but much more expensive to repair.

Further, Gov. Chris Christie, R-N.J. pointed out that the government was sending out mixed messages, telling people they could keep their policies in one place, then elsewhere telling them they couldn’t. That’s another area where technical communicators add value to an organization: they ensure all communications are clear, consistent, correct, and appropriate for the target audience.

Of the myriad issues plaguing Healthcare.gov, technical communicators could have helped with most of them. Technical writers, now called technical communicators because they do so much more than just write, have always worked to make technology easier to use and understand. Technical communication is practical communication, intended to help someone perform a task, answer a question, or solve a problem. In institutions, government, corporations, and businesses large and small, technical communicators contribute to reducing customer support costs and improving user satisfaction.

For more information on the Society for Technical Communication and its professional members, see http://stc.org. To apply for the Seneca College Technical Communication post-graduate certificate program, see http://senecacollege.ca/fulltime/TECC.html

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Interested in Technical Communication?

If you’re looking for more information about technical communication, or as it is also known technical writing, you can search for related items or rely on an aggregator like Alltop.

Gathering information about the profession will lead you to a number of well-written blogs, the Society for Technical Communication itself, and a list of programs that provide degrees, diplomas or certificates in various aspects of the discipline.

If you think TechComm is right for you, we’d love to consider your application for our 1-year post-graduate certificate program. It includes a co-operative education component so you can try out the field while you are learning. TechComm is ideal for anyone who loves to write, explain, and play with technology. Contact us if you want more information.

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Technical Communications Community Networking Event

Calling all technical communicators – past, present, and future!

Please join administration, faculty, and alumnae from Seneca, George Brown, and Humber Colleges for an opportunity to learn about the benefits of each program. Come and track down all the information you need to decide which certificate program is the best fit for you, and then validate your choice by getting testimonials from current students and alumnae—all in one place!

Who should come?

This party isn’t just for students. We extend the invitation to the greater tech comm community. Come and visit with Toronto’s tech comm luminaries, visit old friends, and make some new contacts. It’s a great excuse to grab a beer and enjoy an evening of camaraderie. There’s no charge to attend, but you do pay for your own beverages and food.

Logistics:

Date: Wednesday, March 27th, 2013
Time: 6PM to 9PM (or later)
Location: The Madison Avenue Pub (14 Madison Ave. at Bloor and Spadina)

Register today! 

(For last minute cancellations, please contact Sumedh Nene)

Questions?

For general inquiries, contact Sumedh Nene at sumedh.techwriter@gmail.com or
Anna Parker at anna.parker-richards@senecacollege.ca.

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Tech Comm Can Be Full of Surprises!

Here’s a note we just got from one of our excellent tech comm grads, Ellen Fleischer:

Maybe I shouldn’t be surprised that I’m working in my field. After all, that was my goal when I went into tech comm. However, after graduation, I had to face a few harsh realities:

  1. I’d entered Tech Comm with a strong English background, but scant technical experience. Partly because of this and partly because I tend to get nervous at job interviews, I was unable to secure a co-op placement through Seneca. Instead, I spent my winter semester copyediting a textbook. Even though I loved the work and it fulfilled the co-op requirement, the position didn’t give me hands-on workplace experience in tech comm.
  2. Not having much of a technical background, the thought of working with IT terrified me.

After I graduated in August, I updated my resume and tried my best to find work in editing and/or tech comm. I started volunteering for a monthly online magazine, which led to some paid editing credits on an independent comic book (expected publication in March 2013).

I also started exploring the freelance sites. It took about three months, but I’ve just hooked up with one of the rare US-based companies (as opposed to independent employers looking for cheap short-term labor) that does not require a W9 of their independent contractors. They advertised for someone to rewrite their procedures manuals and were very impressed by my portfolio—despite its lack of IT documentation.

I’m doing freelance work for Covalent IT in Colorado. I never saw myself doing anything like this, much less enjoying it, but I do and I am.

Great news, Ellen, thanks for letting us know! Ellen is not the only grad to find that her first few technical communication assignments involved working remotely as a freelance contractor. These initial forays into the profession can lead to other more lucrative and permanent opportunities.

We’re proud of all our grads, and love to hear how you’re doing. Don’t forget to keep in touch!

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